Devon & Cornwall Police

Crime Update Request

Please review the information below carefully before starting this form.

How to use this form

You will be asked a series of questions as you progress through the form.

  • Each question is required unless marked as (Optional).
  • Please use the 'Next' and 'Previous' buttons to navigate through the form
  • Using the back button in your browser is disabled.

This form takes approximately 5 minutes to complete.

What you need to complete this form

If you would like to receive an update on the status of a crime that you have already reported to us, please complete all form fields below:

Please note: - We can only provide an update for a crime that has been recorded either online or by telephone and that you have a valid crime reference number for.

What happens after you submit this form

Please do not be disheartened if the response is 'no further action taken'. All crime reported is used to create a crime intelligence map which influences our priorities and resourcing. Information from your crime report may also be the piece in a puzzle we need to solve a series of crimes in an area. So your report could give us useful information to investigate previous crimes that we had very little information for.

These forms are NOT monitored continuously 24 hours a day. Please note: We aim to action your request within 7 days of its receipt. If your email needs to be forwarded to a specialist department or a particular officer we may take longer than 7 days to get back to you because that department or the officer in charge of your crime may not be able to respond for a number of days due to irregular working hours or other commitments.

How do we use this information

This service stores the information you provide as you progress through the form. Form submissions for this service that are not fully completed are automatically deleted after 30 days. If you contact us about a failed online submission, with your consent, we may retrieve your incomplete submission if it is still available to us. At our discretion, we may also review and process incomplete submissions where there is a threat to life, injury or vulnerability identified within the incomplete submission.

Once your form is submitted and processed, the information is retained for 7 days by this service while the information is transferred securely to the relevant force information systems.

To find out how we process and handle your data please visit our legal and privacy section on our website for full details of our terms and conditions, privacy and data protection policies. By using this service you are agreeing to the terms and conditions of these policies.


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